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But it's still not working!

There are four basic things that you may see in your browser when you try to access your CGI program from the web:

The output of your CGI program
Great! That means everything worked fine.

The source code of your CGI program or a "POST Method Not Allowed" message
That means that you have not properly configured Apache to process your CGI program. Reread the section on configuring Apache and try to find what you missed.

A message starting with "Forbidden"
That means that there is a permissions problem. Check the Apache error log and the section below on file permissions.

A message saying "Internal Server Error"
If you check the Apache error log, you will probably find that it says "Premature end of script headers", possibly along with an error message generated by your CGI program. In this case, you will want to check each of the below sections to see what might be preventing your CGI program from emitting the proper HTTP headers.

File permissions

Remember that the server does not run as you. That is, when the server starts up, it is running with the permissions of an unprivileged user - usually ``nobody'', or ``www'' - and so it will need extra permissions to execute files that are owned by you. Usually, the way to give a file sufficient permissions to be executed by ``nobody'' is to give everyone execute permission on the file:

        chmod a+x first.pl

Also, if your program reads from, or writes to, any other files, those files will need to have the correct permissions to permit this.

The exception to this is when the server is configured to use suexec. This program allows CGI programs to be run under different user permissions, depending on which virtual host or user home directory they are located in. Suexec has very strict permission checking, and any failure in that checking will result in your CGI programs failing with an "Internal Server Error". In this case, you will need to check the suexec log file to see what specific security check is failing.

Path information

When you run a program from your command line, you have certain information that is passed to the shell without you thinking about it. For example, you have a path, which tells the shell where it can look for files that you reference.

When a program runs through the web server as a CGI program, it does not have that path. Any programs that you invoke in your CGI program (like 'sendmail', for example) will need to be specified by a full path, so that the shell can find them when it attempts to execute your CGI program.

A common manifestation of this is the path to the script interpreter (often perl) indicated in the first line of your CGI program, which will look something like:

     #!/usr/bin/perl

Make sure that this is in fact the path to the interpreter.

Syntax errors

Most of the time when a CGI program fails, it's because of a problem with the program itself. This is particularly true once you get the hang of this CGI stuff, and no longer make the above two mistakes. Always attempt to run your program from the command line before you test if via a browser. This will eliminate most of your problems.

Error logs

The error logs are your friend. Anything that goes wrong generates message in the error log. You should always look there first. If the place where you are hosting your web site does not permit you access to the error log, you should probably host your site somewhere else. Learn to read the error logs, and you'll find that almost all of your problems are quickly identified, and quickly solved.

 

 

 

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Disclaimer: This documentation is provided only for the benefits of our hosting customers.
For authoritative source of the documentation, please refer to http://httpd.apache.org/docs/